Continuous Assessment of Mental Workload During Complex Human–Machine Interaction: Inferring Cognitive State from Signals External to the Operator

The use of complex human–machine interfaces (HMIs) has grown rapidly over the last few decades in both industrial and personal contexts. Now more than ever, the study of mental workload (MWL) in HMI operators appears essential: when mental demand exceeds task load, cognitive overload arises, increasing the risk of work-related fatigue or accidents. In this paper, we propose a data-driven approach for the continuous estimation of the MWL of professional helicopter pilots in realistic simulated flights. Physiological and operational parameters were used to train a novel machine-learning model of MWL. Our algorithm achieves good performance (ROC AUC score 0.836 ± 0.081, the maximum F1 score 0.842 ± 0.078 and PR AUC score 0.820 ± 0.097) and shows that the operational information outperforms the physiological signals in terms of predictive power for MWL. Our results pave the way towards intelligent systems able to monitor the MWL of HMI operators in real time and question the relevancy of physiology-derived metrics for this task.